Refund policy

Damaged or Incorrect Items

If your product arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order at: admin@fjorddeco.com

We may request photo evidence to assess the issue. If approved, we will:

• send a replacement product, or
• provide a solution at no additional cost

30-Day Return Policy

You may request a return within 30 days of receiving your order.

Conditions:

• The item must be returned to us
• The customer is responsible for return shipping costs
• The item should be in reasonable condition

To start a return, contact: admin@fjorddeco.com

We will provide return instructions.

Refunds

Once we receive and inspect your returned item:

• Refunds are issued within 5–10 business days
• Refunds are sent to your original payment method

Please note:

• Shipping costs are non-refundable
• It may take additional time for your bank or payment provider to process the refund

Non-Returnable Situations

We reserve the right to refuse returns if:

• the item is excessively damaged due to misuse
• the return request is made after 30 days

Contact

If you have any questions regarding returns or refunds, contact us at: admin@fjorddeco.com