Shipping policy

Order Processing Time

All orders are processed within 2–5 business days.

Once your order is ready, it will be shipped and you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times after dispatch:

  • USA: 5–12 business days
  • Canada: 5–12 business days
  • Europe: 5–12 business days
  • Australia & New Zealand: 5–12 business days
  • Other international locations: 7–15 business days

Please note:

  • Delivery times are estimates and may vary due to customs or carrier delays
  • We are not responsible for delays caused by shipping carriers or customs

Shipping Carriers

We use trusted courier services, including:

  • DHL
  • FedEx
  • UPS

Carrier selection depends on your location.

Shipping Costs

We offer free shipping on all orders.

Customs, Duties and Taxes

Customs duties and import taxes are the responsibility of the recipient. These charges are determined by your country’s regulations and are not controlled or collected by us.

Tracking Your Order

Once your order has shipped, you will receive an email with a tracking number.

If you have not received tracking information within the expected processing time, please contact us at: admin@fjorddeco.com

Shipping Restrictions

We may not be able to ship to certain locations, including:

  • PO boxes
  • Military addresses

If there are issues with your address, we will contact you.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost, please contact us and we will assist in resolving the issue with the carrier.

Contact

If you have any questions about shipping, contact us at: admin@fjorddeco.com